kampung138 Privacy Policy

This page describes what we collect when you use kampung138 and how we keep that data protected. We take your privacy seriously and are transparent about how we handle your personal information—from the moment you create an account through every deposit, game session, and withdrawal. Our privacy practices are designed to give you control over your data while allowing us to operate our platform securely and comply with applicable laws.

We collect personal information only when necessary to run kampung138, verify your identity, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and protect your account. We do not sell your data to marketers or data brokers. We do not share your information with third parties except where required by law or to provide services on your behalf.

If you have questions about how we handle your data on kampung138, our support team can clarify. You also have rights over your personal information—the right to access it, correct it, delete it, or ask us to limit how we use it. We explain these rights below.

What We Collect on kampung138

We collect information in two ways: information you provide directly, and information we collect automatically when you use our platform. When you open a kampung138 account, you give us your name, date of birth, email address, and phone number. We use this to verify your identity through our KYC process. During deposits and withdrawals, we collect transaction details—the payment method you used, the amount, and the date. This information appears in your kampung138 account history so you can review it anytime.

We also collect information about how you use kampung138. This includes which games you play, how long you play, your wins and losses, and your account login times. We collect this through cookies and similar tracking technologies on our website and app. We use this information to understand how players use our platform, improve our service, detect fraud, and comply with legal requirements.

How We Use Your Data on kampung138

We use your personal data for specific purposes. First, we verify your identity to prevent fraud and comply with Know Your Customer (KYC) regulations. We check your name, date of birth, and contact information against verification databases. Second, we process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers. To do this, we share your payment information with payment processors, but only the data necessary to complete the transaction.

Third, we use your data to operate kampung138 and provide customer support. If you contact our support team, we review your account history to assist you. Fourth, we use your information to detect and prevent fraud, money laundering, and unauthorized access. We analyze your account activity for suspicious patterns—unusual login locations, rapid withdrawal requests, or unusual game patterns—and may ask for additional verification if we detect suspicious activity.

Third-Party Processors and Data Location

We work with third-party service providers to run kampung138. Payment processors handle your deposit and withdrawal transactions. Our cloud hosting provider stores our servers, which may sit outside your jurisdiction. Our analytics provider helps us understand how players use our platform. We share data with these providers only as necessary to provide services on our behalf, and we hold them to strict data protection standards through contracts.

Our servers may sit in jurisdictions outside Indonesia. This means your kampung138 data is stored and processed outside your country. By using kampung138, you consent to this data transfer. If you have concerns about international data transfers, contact our support team.

On kampung138, we believe data protection and operational transparency go hand in hand. We tell you clearly where your data sits and who touches it, so you can decide whether to use our platform.

Cookies and Tracking Technologies

We use cookies on kampung138 to remember your login, personalize your experience, and measure how you use our platform. Cookies are small text files stored on your device. Session cookies expire when you close your browser. Persistent cookies remain on your device until you delete them. We also use similar tracking technologies—pixels, beacons, local storage—to achieve these purposes.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being placed. However, disabling cookies may affect your kampung138 experience. For example, you may need to log in each time you visit, or certain features may not work properly.

Your Rights on kampung138

You have rights over your personal data on kampung138. You can request access to all the data we hold about you. You can ask us to correct inaccurate information. You can request that we delete your data, subject to legal and regulatory requirements. You can ask us to limit how we use your data. You can also request that we provide your data in a portable format so you can transfer it elsewhere.

To exercise any of these rights, contact our support team with your request. Include your account name and the specific right you're exercising. We will respond within a reasonable timeframe and take appropriate action. If we cannot comply with your request—for example, because we're required by law to keep your data—we will explain why.

Security and Your kampung138 Account

We protect your kampung138 data through encryption, secure passwords, and access controls. Your login credentials and payment information are encrypted in transit and at rest. We use SSL/TLS encryption on all kampung138 pages so your data is protected when it travels between your device and our servers. We do not store full payment card details; instead, we store encrypted tokens that allow us to process future transactions without exposing your card number.

We strongly recommend that you keep your kampung138 password secure, use a unique password that you do not use elsewhere, and enable two-factor authentication if available. If you suspect unauthorized access to your account, contact our support team immediately. We will help you secure your account and review your transaction history for suspicious activity.

Children and kampung138

We do not knowingly collect data from children. kampung138 is not intended for users under the legal age in their jurisdiction. If we discover that we have collected data from a child, we will delete it immediately. If you believe we have collected data from a child, contact our support team.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by email or through a notice on kampung138. Your continued use of our platform after such changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you may close your kampung138 account.

Contact Us About Your Data on kampung138

If you have questions about our privacy practices on kampung138, want to exercise your rights over your data, or have concerns about how we handle your information, contact our support team. We will respond to your inquiry within a reasonable timeframe and provide you with clear information about how we handle your data.

Our privacy commitment on kampung138 is simple: we collect data only when necessary, we protect it securely, we share it only where required or with your permission, and we respect your rights over that data. We believe transparency builds trust, and we're committed to being clear about our practices.

kampung138 operates in jurisdictions where our services are legally available. We comply with all applicable data protection laws in those jurisdictions. If you have data protection rights under your local law, we respect those rights. Contact us if you have questions about how local regulations apply to your kampung138 account.